--- title: Check Printing Assessment Saved a Retail Bank $3 Million Over 5 Years  description: The bank faced critical disruptions due to its check printing solution's incompatibility with Windows 10, leading to inefficiencies and heightened fraud risks. TROY's solutions yielded over $3 million in savings while significantly boosting efficiency and security across the bank's operations. --- # Check Printing Assessment Saved a Retail Bank $3 Million Over 5 Years  ![Banking case study ](https://www.troygroup.com/hs-fs/hubfs/Banking%20case%20study%20%20%20.png?width=1080&height=1080&name=Banking%20case%20study%20%20%20.png) Industry Financial Services Challenge The bank faced critical disruptions due to its check printing solution's incompatibility with Windows 10, leading to inefficiencies and heightened fraud risks. Results TROY's solutions yielded over $3 million in savings while significantly boosting efficiency and security across the bank's operations. ## Partnering with TROY Group has been a game-changer for our operations. Their expertise and innovative solutions have not only enhanced our check printing process but have also significantly improved our efficiency and security. We're thrilled with the results and the peace of mind that comes with knowing our systems are robust and reliable. ![](https://8648589.fs1.hubspotusercontent-na1.net/hubfs/8648589/Case%20study%20testimonial%20icon%20copy.png) Branch Manager Client Retail Bank ## The Challenge As a leading retail bank prepared for an essential migration to Windows 10, the organization faced a critical challenge: its existing check printing solution was incompatible with the new system. This incompatibility threatened to disrupt vital financial processes, potentially leading to increased inefficiencies and security vulnerabilities. Moreover, the bank's internal controls were not as robust as initially perceived, heightening the risk of internal fraud. Additional challenges included process breakdowns that impeded transaction speed, resulting in subpar customer service and a potential loss of clientele who could not afford delays.   ## The Solution![Assurepay Check Banner (5)](https://www.troygroup.com/hs-fs/hubfs/Assurepay%20Check%20Banner%20(5).png?width=667&height=250&name=Assurepay%20Check%20Banner%20(5).png) Recognizing the urgency and complexity of the situation, TROY Group partnered with the bank to conduct a comprehensive on-site audit. This expert evaluation identified key areas for improvement and laid the groundwork for a transformative solution. TROY implemented a cutting-edge check printing system compatible with Windows 10. ✅Personalized: An on-demand check printing process using blank check stock to increase security and reduce liability  ✅Consistency: Check numbering is done at time of issuance rather than pre-printed on the paper.  ✅Scalability: Allow for batch processing of multiple cashier's checks for customers who need multiple checks from the same account  ✅Digital First: Automate the signature process by deploying an electronic signature and/or remote authorization to release checks.    > The cost savings of over $3 million, coupled with enhanced customer service and reduced fraud risks, have reinforced our confidence in our financial operations. We couldn't be more satisfied with the impact on our bank's performance. ## The Results The implementation of TROY's tailored solution resulted in substantial benefits for the bank. Over five years, the bank realized savings exceeding $3.21 million. The new processes significantly decreased the risk of fraud and improved both transaction speed and customer service quality. By addressing the internal inefficiencies and strengthening security protocols, the bank not only optimized its operations but also restored trust and satisfaction among its customers. Consequently, TROY's solution effectively transformed the bank's check printing capabilities, reinforcing its position as a reliable and efficient financial institution. ## Learn more about AssurePay [![Talk to TROY](https://no-cache.hubspot.com/cta/default/8648589/interactive-182213028920.png) ](https://www.troygroup.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLD6iJ6NgqmJvq2Xxx7WvS2YoiNr9Dybx2I%2BUzLpFBEExtgw%2BH3hIXinOi%2FIAoVqAlXcwMQq2CFhroeZ9BuuSKwdxxMzLGHVS33MupiKhggS88JAextoUGlrAzkXObXs%2FW5DUPYA2K%2F9%2FdJMXYWnOTY3LkDsVqdlVTh%2F9%2BsvOF6sfmFYeX9RWLLyRSIpsrkqRu9GgJheQ%3D%3D&webInteractiveContentId=182213028920&portalId=8648589&hsLang=en) ## Related case studies [![](https://www.troygroup.com/hs-fs/hubfs/troy%20marketing-1.png?width=1200&height=1200&name=troy%20marketing-1.png) Financial Services ### Credit Union Moves On-Premise Check Printing Software to Cloud-Based AssurePay Teller ](https://www.troygroup.com/case-studies/credit-union-moves-on-premise-check-printing-software-to-cloud-based-assurepay-teller?hsLang=en) [![](https://www.troygroup.com/hs-fs/hubfs/Credit%20Union%20case%20study%20%20%20(1).png?width=1080&height=1080&name=Credit%20Union%20case%20study%20%20%20(1).png) Financial Services ### Large Financial Services and Credit Union Switches On Prem Software to TROY AssurePay Teller ](https://www.troygroup.com/case-studies/large-financial-services-and-credit-union-switches-on-prem-software-to-troy-assurepay-teller?hsLang=en) [![](https://www.troygroup.com/hs-fs/hubfs/Workers%20Comp%20Case%20Study%20%20.png?width=1080&height=1080&name=Workers%20Comp%20Case%20Study%20%20.png) Financial Services ### Compensation Claim Firm Streamlines Check Printing Workflow with AssurePay Check ](https://www.troygroup.com/case-studies/workers-compensation-firm-streamlines-check-printing-workflow-with-assurepay-check?hsLang=en)